Help & support
Questions, answered plainly.
Everything about registration, verification, your dashboard and demonstration payments.
Do I need an LLC to create an account?+
No. Individuals, sole proprietors and aspiring entrepreneurs can register without an LLC, an EIN or a business bank account. Those become relevant later, when you are ready for live payment acceptance.
Is my account free?+
Yes. Account creation, the merchant dashboard, payment-link tools and all Make My Business Flow resources are free. No card details are collected in Phase 1.
Can I accept real payments today?+
Not yet. Phase 1 runs in demonstration mode: payment links, checkout pages and balances are simulations, clearly labelled as such. Live processing arrives after identity verification is added in a later phase.
What information do you collect at signup?+
Your name, email, phone number and basic business details, depending on your merchant path. We do not collect Social Security numbers or driver's license images during initial registration.
How will identity verification work?+
Before payment activation, merchants will complete secure verification through an approved identity provider. The interface is being prepared now; no identity documents are collected yet.
How do I change my password?+
In Account Settings you can send yourself a secure password reset link. Sign in with the new password and all sessions stay protected by the platform's authentication layer.
Who can see my merchant data?+
Only you. Every merchant record, payment link and simulated transaction is scoped to your account, and server-side authorization verifies the request belongs to you.
How do I close my account?+
Contact support from the Contact page with the email on your account and we will walk you through it.
Still stuck?
Send us a message and a human will reply.